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    • BP1

      Participant
      Post count: 1668

      I currently pay $127 per month for the Bright House HD Cable, Internet, Phone Bundle. This is the total cost with everything included. I received an offer in the mail from Verizon Fios for $79.99 per month. Now it also says this does not include taxes, fees, equipment charges, & RSN fee. Does anyone get the Verizon Fios  Bundle and can you give me an idea of the monthly cost? I like the Bright House Start Over and On Demand features, but I’m not sure I want to pay big $$ to keep it.

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    • Anonymous

      Inactive
      Post count: 1520

      I’ve had a Fios bundle for years. I think my bundle is around 140 with taxes and everything included. I don’t have their top HD plan, I think mine is called Prime, hard to remember because they change their bundles so often. My internet is 60/40 and then the phone service. When thinking about getting Fios the question isn’t about the service itself, it’s great, it’s about their customer service….literally the worst I’ve ever dealt with. To renew six months or so ago they offered us free showtime for a year and HBO at half cost for a year. Every single month for six months we’ve been charged full price for both HBO and Showtime, we’ve had to call and get an account credit each month. We’ve talked to countless “supervisors”, who all promise it will never happen again, and it always does. Great service, unbelievably horrible customer service. I believe the deal you're talking about with Fios also includes a 300 dollar visa gift card. It's just up to you whether or not you want to deal with the nonsense you will definitely deal with once you become a customer.

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    • Anonymous

      Inactive
      Post count: 3420

      I've had a Fios bundle for years. I think my bundle is around 140 with taxes and everything included. I don't have their top HD plan, I think mine is called Prime, hard to remember because they change their bundles so often. My internet is 60/40 and then the phone service. When thinking about getting Fios the question isn't about the service itself, it's great, it's about their customer service....literally the worst I've ever dealt with. To renew six months or so ago they offered us free showtime for a year and HBO at half cost for a year. Every single month for six months we've been charged full price for both HBO and Showtime, we've had to call and get an account credit each month. We've talked to countless "supervisors", who all promise it will never happen again, and it always does. Great service, unbelievably horrible customer service. I believe the deal you're talking about with Fios also includes a 300 dollar visa gift card. It's just up to you whether or not you want to deal with the nonsense you will definitely deal with once you become a customer.

      Yes, I read about poor customer service on some of the online reviews. I guess if you are paying $140 I won't be saving a thing by switching. The $79.99 just caught my attention, but it seemed too good to be true. Bright House customer service is okay most of the time. I also get Bay News 9.

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    • Anonymous

      Inactive
      Post count: 1520

      I also have pretty fast internet and a bunch of channels like Smithsonian etc, that aren’t standard. Depending on how much TV you watch you might be perfectly fine with the channels that are part of the 79.99 plan, just add about 15-20 for tax/fees per month and that’s what you can expect to pay.

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    • Anonymous

      Inactive
      Post count: 11506

      6 or 1/2 a dozen. They are both the same .They both will offer a good deal for a year just to get you locked into a contract and then they both have the exact same ripoff prices once the sale expires . The base prices of all cable companies always match identically so I think they collude to keep their base prices high.

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    • Anonymous

      Inactive
      Post count: 499

      I’ve had both and I must say fios was a million times better. Speeds were faster, much more on demand content, and far less issue with glitches like random pixelation. Add in they were cheaper for a greater service, not sure why anyone would stick with bright house.Where I'm at now, they do not have fios. Really wish they did. Instead I have direct tv now so I can get the Sunday ticket. Still would rather have fios without Sunday ticket.

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    • bcwizard

      Participant
      Post count: 149

      roku 3

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    • Anonymous

      Inactive
      Post count: 1357

      Wished we got Fios in Spring Hill, Florida. We have a lot of problems with Brighthouse.

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    • Anonymous

      Inactive
      Post count: 499

      Wished we got Fios in Spring Hill, Florida. We have a lot of problems with Brighthouse.

      That's how I got turned on to fios. Tired of crappy bright house service.

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    • Anonymous

      Inactive
      Post count: 188

      I currently pay $127 per month for the Bright House HD Cable, Internet, Phone Bundle. This is the total cost with everything included. I received an offer in the mail from Verizon Fios for $79.99 per month. Now it also says this does not include taxes, fees, equipment charges, & RSN fee. Does anyone get the Verizon Fios  Bundle and can you give me an idea of the monthly cost? I like the Bright House Start Over and On Demand features, but I'm not sure I want to pay big $$ to keep it.

      Take the 79 dollar deal. I have Fios and used to have Brighthouse. After many years of each I have to say Fios has muchly improved and their speed is lightning fast. we have the bundle and my son's both play two Xboxes while we run two to three computers online. Enjoy...OBD

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    • Anonymous

      Inactive
      Post count: 3420

      I currently pay $127 per month for the Bright House HD Cable, Internet, Phone Bundle. This is the total cost with everything included. I received an offer in the mail from Verizon Fios for $79.99 per month. Now it also says this does not include taxes, fees, equipment charges, & RSN fee. Does anyone get the Verizon Fios  Bundle and can you give me an idea of the monthly cost? I like the Bright House Start Over and On Demand features, but I'm not sure I want to pay big $$ to keep it.

      Take the 79 dollar deal. I have Fios and used to have Brighthouse. After many years of each I have to say Fios has muchly improved and their speed is lightning fast. we have the bundle and my son's both play two Xboxes while we run two to three computers online. Enjoy...OBD

      Well it seems like it will be more than $79.99 when you add all the other costs. I'm okay with BH service, but figured I could save a few more $$$ with Fios as I'm on a budget. How much are you paying for the triple bundle?

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    • Anonymous

      Inactive
      Post count: 499

      Their internet prices are based on the speeds. Price wise they are close to the same, but you getter better speed and better cable service. Honestly, if you call your service provider and ask how you can lower your bill, they usually find a way to lower it without cutting into your channel packages or internet speed. I used to call once or twice a year and ask this and often got my bill lowered or free/extremely discounted movie channels. They'd rather keep you at a slightly lower price than havering you take you business elsewhere. Many of my friends were often shocked at what I paid and the channels I had as it was often $20-40 cheaper than what they were paying for similar services. Simply state you were thinking of switching and see what they can do to lower your bill.

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    • Anonymous

      Inactive
      Post count: 738

      Just call and say you want to cancel.  That’ll put you through to a customer retention department and I’m sure they’ll offer you a lower price to keep you around. 

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    • Anonymous

      Inactive
      Post count: 738

      Their internet prices are based on the speeds. Price wise they are close to the same, but you getter better speed and better cable service. Honestly, if you call your service provider and ask how you can lower your bill, they usually find a way to lower it without cutting into your channel packages or internet speed. I used to call once or twice a year and ask this and often got my bill lowered or free/extremely discounted movie channels. They'd rather keep you at a slightly lower price than havering you take you business elsewhere. Many of my friends were often shocked at what I paid and the channels I had as it was often $20-40 cheaper than what they were paying for similar services. Simply state you were thinking of switching and see what they can do to lower your bill.

      I haven't paid full price for internet or satellite TV in forever.  Even Sirius, I only pay $25 for 6 month terms.

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    • Anonymous

      Inactive
      Post count: 861

      We have had Bright House for years. 4 or 5 years ago their customer service was bad, not bad horrible. But not now. They are now top drawer.Pricing for Bright house allows you to have only the number of boxes you want, you are not required to have one for each TV, that Verizon requires. In our house that would be $35 a  month more. Pricing does depend on internet speed. Internet speed is not always the answer-there are other factors that play into access speed. We had top of the line with BH and there was no real improvement, so we now dropped back 2 levels and so no real difference. We have 2 land lines, but one of them is free the other is $25. One is the office fax which we will have to keep, but are toying with installing one of those connected to a jack in the computer.

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    • Anonymous

      Inactive
      Post count: 3420

      Thanks for all the info everyone. I hope one day I will get to the point in my life where $127 for Bright House will not be a big deal. LOL

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    • Anonymous

      Inactive
      Post count: 28

      Don’t expect reliable apples-to-apples comparisons with quality of service.  You can get a general consensus; however, the quality of the lines run into your neighborhood, the quality & condition of the electronics down the block (in the box), and again, cabling all the way to your equipment will be a factor.  I once had to change carriers because mine would not do proper repairs or upgrades.  They continually blamed the home wiring, which was proven wrong w/ my new service install.  I now always try the option that doesn’t require a contract,  assuming they offer what I need.  You’ve already received some good advice here concerning pricing, how to keep the costs down by asking for it, and not buying excess bandwidth when your equipment is the bottleneck and can’t take advantage of it

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    • Anonymous

      Inactive
      Post count: 1550

      FIOS is great for internet. Television, I think they suck. I’ve had repeated issues with their receivers, I have HD channels on my main DVR box that are pixelated or don’t come in at all. I’ve had technicians out multiple times and they’ve replaced everything from coaxial cables to box, to the outlets and it still comes in like shite. If Brighthouse offered a deal today to pay off my Verizon contract and install their crap for free I’d do it – for television.Internet-wise, though, they are FAR superior.

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